Campus Center, 4th Floor
UMass Boston
100 Morrissey Boulevard
Boston, MA 02125
Student Inquiries
Phone: 617.287.5350
Hours: Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 10:00 a.m. to 4:00 p.m.
Email: Bursar@36837a.com
Walks-in: Please visit The One Stop for all inquiries related to Billing
Teller Hours
Hours: Monday – Friday: 8:30 a.m. – 4:00 p.m.
Internal Business for Departments
Email: BursarTreasury@36837a.com
Hours: Monday – Thursday 8:30 a.m. – 5:00 p.m.
Friday 8:30 a.m. to 4:00 p.m.
Plan to Pay
The university has made some important changes that will allow students to receive financial aid, billing, and payment information earlier then ever before. Students are also now required to make a plan to pay the balance of their bill by the due date.
Improvements made:
- Tuition & Fees Rates are posted on the Bursar website.
- Financial Aid packages are available in early July (for fall students who submitted a FAFSA by the May 1 priority deadline and completed all related To-Do list items).
- Registered students can view charges in WISER in early July for fall and early January for spring.
- Enrollment for a payment plan is available once charges are in WISER. See more about how to enroll, including a how-to video.
Actions you can take:
- Register early. By registering as early as you can, you can take advantage of the best selection of courses. Remember that you can always make adjustments as needed.
- Submit your FAFSA by the priority deadline to make sure your aid is packaged as early as possible.
- Make a plan to pay. This means you should review your bill early to understand how much of your balance will not be covered by financial aid and 3rd party payments (waivers, loans, etc.) and how you will pay that amount by the due date on the bill..
What will Happen:
- Any balance must be paid in full or a payment plan must be in place before the start of the semester or your courses may be dropped and you will have to re-enroll. If you do not intend to attend classes that you have registered for, you must drop them before the add/drop deadline or you may be charged for them. Non-payment or refusing to make a plan to pay does not guarantee that you will be dropped from courses. Please refer to the Student Financial Responsibility Agreement or contact the One-Stop with questions.
Spring 2025 Registration, Aid and Billing FAQ's
NOTE: DO NOT use the plan to pay process as a way to drop courses. Students MUST drop courses that they don’t plan to attend THEMSELVES or they may be responsible for the cost. UMB Staff cannot drop courses for students.
- What are the changes for Spring 2025 registration and billing?
- New Changes for Spring 2025
- Pay your balance in full by the due date on your original bill.
- Any balance must be paid in full before the due date, or your class schedule could be dropped.
- To be Plan to Pay compliant health insurance must be waived by the due date or payment will need to be made for the health insurance policy by the due date.
- New Changes for Spring 2025
- Why are these changes being made?
- These changes are designed to provide clear deadlines and to support students in finalizing their plans for spring courses earlier in the cycle.
- Student success is UMass Boston’s #1 priority.
- The policy aims to ensure that enrolled students are informed about their financial obligation and remain on the road to completion of their degree without incurring unnecessary debt.
- These changes build on UMass Boston’s existing foundation from last year:
- Over 80% of students had already signed up for classes by July 1st.
- Students with plans to pay had better success rates than those who did not.
- Having clear deadlines helps students get their plans to pay in place and more readily allows staff to assist them in this process.
- These changes are designed to provide clear deadlines and to support students in finalizing their plans for spring courses earlier in the cycle.
- What changes have been made to the payment plan this spring?
- Auto debit payments for monthly payment plan will be on the 15th of the month.
- I am concerned that my classes could be dropped, how can I avoid it?
- The drop can be avoided by:
- Paying your balance in full by the payment due date or
- Setting up a payment plan by the payment due date.
- Paying attention to notices from the Bursar’s Office if you owe a balance and following the steps in the notices to ensure your account will remain in good standing.
- The drop can be avoided by:
- What if I have a third-party waiver or outside scholarship paying for part of all of the classes for which I am registered?
- Please reach out to the Bursar's Office by emailing to UMBTuitionWaiver@36837a.com with appropriate documents for settling your student account.
- What if I failed a course in the fall but didn't learn that I failed it until after the registration deadline?
- There will be information provided to those students who fail a course in Fall 2024 who need to or would like to retake the course in summer about how to register for such a course(s) later this spring.
- What if I am waiting for an outside scholarship, funds from a 529 plan, or another source?
- You may be asked to provide some documentation to avoid the hold being added
- You can submit information supporting your plan to pay for review by UMB staff through contact with the One-Stop or Bursar’s Office.
- You may be asked to provide some documentation to avoid the hold being added
- What if I am a residential student planning to live in the Motley residence halls this fall?
- You will be billed separately for your housing costs by COCM.
- Your residential meal plan will be automatically added to your bill once your contract to live in student housing is complete.
- What kind of documentation do I have to provide for 3rd party payments of my bill?
- First, if you are a continuing student and have had a 3rd party payor in the past, you may not need to provide documentation. Check with the One-Stop to be sure.
- Ex. 3rd party Contracts, Award Letters, National Guard Certificates, Financial Guarantee Letters, or Purchase Order should be submitted to the Bursar's Office ASAP.
- I have an assistantship, does this change anything?
- Yes. Provide proof of that to the One-Stop or Bursar as part of your plan to pay.
- I am a Shorelight Student, does this change anything?
- Yes. Shorelight students are exempt once payment has been received by Shorelight. Any Shorelight scholarship will also be added to your account through communication with Shorelight.
Campus Center, 4th Floor
UMass Boston
100 Morrissey Boulevard
Boston, MA 02125
Student Inquiries
Phone: 617.287.5350
Hours: Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 10:00 a.m. to 4:00 p.m.
Email: Bursar@36837a.com
Walks-in: Please visit The One Stop for all inquiries related to Billing
Teller Hours
Hours: Monday – Friday: 8:30 a.m. – 4:00 p.m.
Internal Business for Departments
Email: BursarTreasury@36837a.com
Hours: Monday – Thursday 8:30 a.m. – 5:00 p.m.
Friday 8:30 a.m. to 4:00 p.m.